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Contact

Friday is built by a small team at StarkSphere Labs. You can reach us directly — no ticketing system, no canned responses.

Email

support@starkspherelabs.com — for bug reports, install help, billing, privacy / GDPR requests, anything.

We usually reply within a day. For privacy / deletion requests, we follow the 30-day timeline from the Privacy Policy.

When reporting a bug, include: page URL, your workspace key (the frd_…), a screenshot of the DevTools Console if applicable, and the visitor session ID from the dashboard if it's about a specific conversation.

GitHub

  • Plugin (open issues here for WordPress / Sitepilot bugs): github.com/ashwanijha04/sitepilot-wp — currently private during WP.org review; request access by email.
  • Widget + extension issues: email us for now. We'll move them to a public issues board once we're past v1.

Status

When the service is unhealthy, we post at status.starkspherelabs.com. (The page is being set up — in the meantime, the team email is the fastest way to ask "is it just me?")

Security

For responsible disclosure of security issues, email security@starkspherelabs.com. Please don't post details publicly until we've had a chance to ship a fix.

Press / partnerships

hello@starkspherelabs.com.

About

Friday is a product of StarkSphere Labs Umbrella FZ-LLC, registered in Dubai, UAE.