Pricing

Honest tiers, no surprises.

Free until your chatbot has 500 conversations in a month. Pay only when Friday is real to your business.

Free
$0forever

For early sites kicking the tires.

Start free
  • 500 visitor messages / month
  • 1 workspace
  • All action kinds (click, fill, navigate, scroll)
  • Action policy (auto / confirm / off per kind)
  • Vocabulary for jargon mapping
  • Community support
  • Friday branding in the chat footer
  • Custom domain on the widget
  • Email support
  • Priority response times
Most popular
Pro
$29per month

For growing sites where Friday is part of the funnel.

Start Pro (coming soon)
  • 5,000 visitor messages / month
  • Unlimited workspaces
  • All action kinds + compound actions
  • Action audit log + rollback
  • Site-wide action catalogue
  • Remove Friday branding
  • Email support (within 24h)
  • Custom welcome messages per page
  • Priority response times
  • Service-level agreement
Scale
$99per month

For high-traffic sites + teams.

Talk to us
  • 25,000 visitor messages / month
  • Everything in Pro
  • Custom domain on the widget
  • 99.9% uptime SLA
  • Priority email support (within 4h)
  • Single sign-on (SAML)
  • Per-action audit export
  • Dedicated success contact
  • Custom seat / message quotas
  • Enterprise data processing addendum

Everyone gets the safe stuff

Regardless of plan, every Friday workspace gets the same baseline. Trust isn't a paywall.

What counts as a “message”?

A message is one thing the visitor sends in the chat. Friday's responses don't count. A visitor opening the chat and saying “take me to pricing” → that's 1 message. The reply, the navigation action she fires, the confirm bubble, the executed click — those are free.

When you hit your monthly cap, Friday pauses for the rest of the month with a polite “come back next month” message. No surprise bills.

Pricing FAQ

Can I change plans anytime?

Yes. Upgrade takes effect immediately; downgrade at the next billing cycle so you don't lose paid time.

Do unused messages roll over?

No. The free / paid quota resets on the calendar month boundary. Most workspaces use a small fraction of their quota.

What if I have multiple sites?

Pro and Scale support unlimited workspaces (one per site). Free is one workspace; create more by upgrading or running separate Free accounts.

Is there a free trial of paid features?

Pro features are in active rollout. Email support@starkspherelabs.com for early access while we're wiring up Stripe.

What about an annual discount?

Yes — annual billing knocks 20% off. Pro at $279/year, Scale at $948/year. Available when Stripe checkout goes live.

Open source / self-hosted option?

Not today. The widget code is source-available in the GitHub repo, but the backend (chat orchestration, catalogue, memory) is hosted. Reach out for self-hosted Scale arrangements.

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